Susan has over 20 years of experience in a variety of roles within the technology industry. Her background includes technical program management, product management, data analysis, and business analysis for nonprofit organizations, higher education, health care institutions, major banks, airlines, and hospitality clients.
Susan’s specialty is the management and delivery of complex SDLC, CRM implementations and upgrades, technical implementations, and website development projects. Susan has overseen major implementations for Blackbaud CRM, Luminate Online, eTapestry, Raiser’s Edge, Sitecore, iModules, WordPress, and Kentico.
Susan bridges the gap between technical and non-technical stakeholders and thrives in client engagement, technical challenges, team collaboration, and problem-solving.
Susan has volunteered with the Bend Spay & Neuter Project since 2006 and was on the Board of Directors in 2018.