We want to make your life boring. Why would we do that to you? Nobody really likes to be bored. We like to be engaged, entertained, so absorbed that we’re blissfully unaware of the passage of time. But sometimes a little bit of boredom can be a victory. In fact, I...
Read moreChange Management: Surviving The Tunnel of Darkness
The Tunnel of Darkness. It sounds terrible and, in some ways, it certainly is an uncomfortable place to be. What is the Tunnel of Darkness? With major initiatives that require significant time (12+ months) to implement, there comes a time when you are so far into the...
Read moreUser Acceptance Testing: Purpose & Impact
If you’ve ever implemented a new software application or a new customized feature in your current applications, you’ve most likely heard of User Acceptance Testing or UAT. In this first installment of our series on User Acceptance Testing, we’ll define it, explain its...
Read more5 Things (You May Have Overlooked) for Successful CRM Implementation
Zuri Group has had the good fortune of helping dozens of our clients plan and complete a successful CRM Implementation. A well-organized selection process (see some ideas on that here) should have you well-positioned, but once you sign, there will many more things to...
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